Question of E-Journals, E-Books, Databases (E-Resources)

If you have a question or a trouble with E-Journals, E-books, Databases or Remote access, please contact us using following form.

  • You couldn't access an e-journal site that you believe should be able to do in Hokkaido University.
  • You couldn't access full text of an article thet you believe should be able to do in Hokkaido University.
  • You would like to know how to use a database, etc.

▲ Please see also help page. (in Japanese)

Please fill out the form below as much detail as possible.
* = required.

* Using remote access? If you follow the link from this screen to open the contact form, the Remote Access feature will prevent you from using the form properly. Please open a new window or tab in your browser, go to the Remote Access login page, and use the contact form linked from the bottom of that page.


    Your name *
    Faculty / Department *
    Email address *
    Phone number
    Your inquiry *
    Information about an article, e-journal or database which you couldn't access (article title, journal title, number, pages, URL)
    Error message
    Your location (On campus or Off campus) On campusOff campus
    Your PC's operating system and version (e. g. Windows 10 / Mac OS X 11.0 ...)
    Your PC's web browser and version (e. g. Firefox 93.0 / Google chrome 98.0...)
    You have to click the reCAPTCHA check box berrow before sending your inquiry.

    "Name" "E-mail address" is used only for answering inquiries, we will not use it for other purposes.